In this issue:
Ask the Listserv 3
Paralegal Spotlight 6
RoxAnn Mack: Pro Bono Pioneer
Creative Computing 8
Free Alternatives to High-End Software Programs
Career Advise 10
Six Steps to Nailing Your Next Job Interview
Litigation Corner 12
Best Practices in Pre-Settlement Funding
Paralegal Master’s Degrees 14
Are They Worth the Investment?
Law Firm Website Best Practices in 2013 24
Association Notes 34
Paralegal Poll 36
Do You Need a Paralegal Certificate to Advance in the Profession?
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